Questions, answered plainly.
If your question isn’t here, a Willow Guide will answer it on a call.
Life Stories
Who can contribute?
Anyone you invite. There’s no app for contributors, they receive a private link and add their memories by voice or text, on a phone or a laptop.
Can I do this with a parent who isn’t online much?
Yes. A Willow Guide can help with phone interviews, and contributions can be added on their behalf.
What does it cost?
€299 for the first year, everything included. €29/year after that to keep editing, or free passive storage. See the pricing page for the full picture.
Do I need to be technical?
No. If you can send a text message and click a link, you can use Willow.
Is the story private?
Yes. A Willow Story is private to the people you invite. Nothing is public unless you choose to make it public.
Memorials
How does it work if family lives far apart?
A Willow link reaches anyone with a phone or a laptop. Contributions arrive from wherever people are.
What kinds of contributions can people add?
Written memories, voice recordings, photographs, short videos. Willow shapes them into one biography.
What does it cost?
€299 for the first year, everything included. See the pricing page for the full picture.
Is the tribute private?
Yes. Only the people you invite can see or contribute. Nothing is public unless you choose to make it public.
What if no-one knows what to write?
That’s the most common worry, and the reason Willow exists. The guided prompts give people a place to begin.
Pricing
Are there hidden fees?
No. €299 first year, €29/year after for active editing, free passive storage. Books are priced separately, from €79.
Privacy
Can I export the story?
Yes, any time. You can download everything (text, audio, photos) in a portable format, on any plan. Your story doesn't get locked in.
Where is the story stored?
On servers in the EU. Access is limited to people you invite.